My projects are all about user-centered thinking, empathetic design and scalable structures.
Here you will find a selection of my work - organized thematically according to UX focal points.
Projects
Objective: Provide users with targeted support - through language, logic and offerings.
Communication & conversion UX with transactional emails
Strategic & empirical UX
Objective: UX with substance - data-based, planned, sustainable.
UX roadmap & internal strategy workshops
Qualitative User Research & User Testing
Objective: Guide users efficiently - well thought-through flows & clear orientation.
Intuitive navigation & user guidance
Objective: Relieve internal resources of tasks that are not actually required.
UX for terminating memberships
Objective: Consistency, scalability and clear rules for rapid implementation.